Contact Support / Get Help
A few ways to get in touch, depending on how quickly you need an answer.
Live Chat
Available during office hours. When you get in touch, please include your school's name and your own name, as these don't always come through automatically, it helps us get to your query faster.
If we're not online when you reach out, leave your email address and we'll get back to you as soon as we can.
Email
Email support@intelligentevidence.co.uk. We aim to respond within 24 hours, Monday to Friday.
Knowledge Base
Our knowledge base articles cover most common questions, worth a quick search before reaching out if you're after a fast answer.
Your Relationship Manager
Once you're set up as a customer (or moving through onboarding), you'll also have a dedicated relationship manager you can reach out to directly for anything account-specific.